The Red Osier Landmark Restaurant, Stafford

Owners of Red Osier announce plans to retire, place restaurant up for sale

Original Source: The Batavian

Originally published in The Batavian September 28, 2015

Press release:

After 36 successful years in business, Bob and Noreen Moore, owners of the Red Osier Landmark Restaurant in Stafford, N.Y., will retire and are seeking a buyer for the restaurant. The Moores are looking to sell their business to an experienced restaurant operator who will uphold their hard-earned reputation and continue employment for their qualified and dedicated staff. During the transition, The Red Osier Landmark Restaurant will remain open and will continue the wonderful quality service the restaurant is known for.

The Moores purchased the Red Osier Landmark Restaurant in 1979 in an effort to refocus their priorities and start a family business. Their sons, Robert and Michael, were 13 and 3 years-old, respectively.

“We moved from a four-bedroom home with an in-ground pool in Greece to a two-room apartment over the restaurant in the country,” Bob Moore said. “We opened the Red Osier Landmark Restaurant and served 18 dinners the first Sunday we were in business. Today, we see 1,500 dinners through the kitchen doors each week, Tuesday through Sunday and one ton of beef each week.”

The Red Osier Landmark Restaurant quickly became famous for prime rib dinners, hand-carved tableside, and served to any temperature of the customer’s choice. The restaurant is also known for its Caesar salad, lobster/crab bisque, and banana foster flambé, each presented and prepared tableside. Today, it is the only restaurant in the Greater Rochester Area to offer this dining experience.

The Moore brothers became engrained in the family business early on, with Michael bussing tables by age 10 and serving as general manager as an adult. The eldest, Robert, also immersed himself in the business and successfully owns and operates Red Osier kiosks and concession stands as well as Red Osier Ridge Road Catering.

Red Osier kiosks and concession stands including The Greater Rochester International Airport, Total Sports Experience, Frontier Field and Red Osier Ridge Road Catering are not for sale and will continue their operations.

For years the Red Osier Landmark Restaurant has hosted a popular annual “Christmas in November” promotion, selling gift certificates as “buy $50 and get $20.” In light of the transition, the Moores will temporarily suspend the promotion this year as well as the sale of all gift certificates.

The Moores' retirement and the sale of the business is bittersweet for a family who has spent nearly four decades serving the Greater Rochester area, but according to Bob Moore, it is time.

“We are incredibly grateful to our employees, many of whom we consider our extended family, our loyal customers and the community for their support, friendship and patronage over the years,” he said. “But after 36 years in business and 52 years of a happy marriage, it is time for Noreen and me to enjoy our retirement with our family.”

The Moores look forward to another busy fall season ahead. With the exception of gift certificate sales, the Moores' intend to continue with business as usual until an experienced restaurant operator expresses interest in buying the business.

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